O: Order
Taker
G:
Guest
O : “Good morning, order taker Ayu’s speaking may I assist you?”
G : “Yes, good morning. Would you like to give me multi plug,
please?”
O : “May I know your name and your room number, please?”
G : “My name is Cahaya and my room number is Jempiring 2”.
O : “Alright Ms.Cahaya how many multi plug do
you want?”
G : “Please, give me 2 multi plug now!”
O : “Yes, Ms. Cahaya and when will you return the multi plugs?”
G : “I will return when I check out”.
O : “Is that anything
else Ms.Cahaya?”
G : “Oh yes, I forget
please you bring folding table just one to my room”.
O : “Well Ms. Cahaya how many days you borrow
this folding table? A maximum of 3 days”.
G : “Ok,
I will borrow for 2 days”.
O : “Alright Ms.
Cahaya I would like to repeat your request. You are order 2 multi plugs and you
will return that when you are check out. And the folding table you will borrow
for 2 days. Is that right?”
G : “Yes, that’s
right”.
O : “Wait a moment
Ms, I would like to contact our Butler Service to send the folding table and
multi plugs to your room”.
G : “Yes, please.
Thank you”.
O : “My pleasure Ms.
Cahaya”.
(“The Butler
Service come to Miss Cahaya’s room and brings the all of Miss Cahaya was
requested”)
O : “Good morning,
Butler Service please !
(Knocking the door 3 times)
G : “Come in please!”
O : “Excume Miss
Cahaya, I’m Butler Service. You request 2 multi plugs and folding table. Is
that right?”
G : “Yes, that’s
right”.
O : “Well Miss
Cahaya, where I can put this multi plugs and folding table?”
G : “Please put the
multi plugs beside my bed, and put the folding table on the sofa because my
child will use that now”.
O : “Yes, certainly
Miss Cahaya”.
“And would you like to sign in this form,
Miss? Because we need your confirmation”.
G : “Yes, of course”.
O : “Well, Miss Ayu.
Do you have anything else?”
G : “No, I think
that’s all”.
O : “Yes, Miss
Cahaya, if you have finished to used multi plugs and folding table please you
contact order taker or dial 1 to contact the reception desk.”
G : “Yes, I will
contact you if I have some problems”.
O : “Certainly, Miss
Ayu. We wish you have a good vacation in our hotel”.
G : “Yes, thank you
very much for your service”.
O : “You’re welcome
Ms.Cahaya, and We hope you enjoy about our facilities in this hotel”.Have a
nice day.”
